Terms and Conditions

Last updated: November 12, 2023

Please read these terms and conditions thoroughly before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Account means a unique account created for You to access our Service or parts of our Service.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Eleventy Three LLC, doing business as SioSnippets, 1401 21st Street, Suite R, Sacramento, CA 95811.

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

• Goods refers to the digital content or service access that is primarily offered for sale through our Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.

• Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

• Website refers to SioSnippets, accessible from www.siosnippets.com

• You means the individual accessing or using the Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Access Restrictions

You must be at least 13 years old to access or use the Service. Access to or use of the Service by anyone under 13 is expressly prohibited. Some areas or features of the Service may be restricted based on geographic location.

Service Usage Rules

Personal Bundle Usage Rules

If you subscribe to our Personal bundle, you are granted the right to use our scripts and configurations in one business that you own. However, there are specific rules governing this usage:

• Single Business Usage: The scripts and configurations can only be used in one (1) business that you own.
• No Reselling: You are not allowed to sell our scripts or configurations separately, or to include them in any sort of marketplace.
• No Sub-licensing: You cannot sublicense our scripts for other businesses or individuals to use.
• Ownership and Usage: While you may use our scripts and configurations for internal purposes within your business's course, website, or funnel, these cannot be offered as a separate service or product to others. All scripts and configurations remain the intellectual property of Eleventy Three LLC, doing business as SioSnippets.
• Termination for Misuse: Violation of these rules may result in the immediate termination of your subscription. No refunds will be issued for any unused portion of your subscription period, and legal action could be taken against you.

By subscribing to the Personal bundle, you agree to these rules in addition to the rest of our Terms and Conditions.

Professional Bundle Usage Rules

If you subscribe to our Professional bundle, you are granted the right to use our scripts and configurations in projects for your clients. However, there are specific rules governing this usage:

• Project-Specific Usage: The scripts and configurations can only be used as a part of a broader project for your client. These cannot be sold, distributed, or used independently.
• No Reselling: You are not allowed to sell our scripts or configurations separately, or to include them in any sort of marketplace.
• No Sub-licensing: You cannot sublicense our scripts for your clients to use independently of your broader project.
• Client Ownership and Usage: While you may use our scripts and configurations as part of broader projects for your clients, they cannot be offered as separate services or products either by you or your client. All scripts and configurations remain the intellectual property of Eleventy Three LLC, doing business as SioSnippets.
• Termination for Misuse: Violation of these rules may result in the immediate termination of your subscription. No refunds will be issued for any unused portion of your subscription period, and legal action could be taken against you.

By subscribing to the Professional bundle, you agree to these rules in addition to the rest of our Terms and Conditions.

Usage Guidelines for Custom Script Configurations

You are responsible for the custom configurations that you create using Our Service. Misuse, such as reverse engineering or unauthorized sharing, is not allowed.

Ownership of Configurations

All custom configurations and their outputs are the intellectual property of Eleventy Three LLC, doing business as SioSnippets. Unauthorized sharing, distribution, or sale of these configurations may result in legal action.

Technical Support and Maintenance

We provide limited technical support for issues related to custom configurations through our Customer Support emails. We are not responsible for maintaining or troubleshooting these configurations beyond the expiry of your subscription, or beyond the life of the Company.

Changes to the Service

We reserve the right to modify or discontinue features of the Service at any time. Changes will be communicated via our website and/or email notifications. We are not responsible for any loss of functionality due to these changes.

Security

We implement reasonable security measures to protect your custom configurations. However, we cannot guarantee complete security. You are responsible for keeping your account secure. Please report any security vulnerabilities to our Support Team.

Disclaimer for Third-Party Services

Our Service may integrate with third-party services. We are not responsible for any issues that arise due to these third-party services. You are also subject to the third-party's terms and conditions when using their services.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

• Digital goods or access availability
• Errors in the description or prices for Goods
• Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.

Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

You will not have any right to cancel an Order for the supply of any of the following Goods:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
• The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

Order Processing and Cancellation

In the event that the digital goods or access you ordered are temporarily unavailable, or if there are errors in pricing or other details pertaining to your Order, We will notify you as soon as possible. If the digital goods or access are temporarily unavailable due to maintenance, updates, or other reasons, We will offer you alternatives or give you the option to wait until the service is restored. For pricing or other errors, We will provide you with the corrected information and request your confirmation to proceed with the Order under the revised terms. If you choose not to proceed, you have the right to cancel your Order without any penalty, and any amounts already paid will be fully refunded.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods We have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If We do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Payment Terms

All purchases are subject to our Refund Policy. Payments must be made in full before access to the Service is granted. We accept various forms of payment, including credit and debit cards, as well as other online payment methods. For more details, please refer to our Refund Policy.

Subscriptions

Subscription period

The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.

At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.

Subscription cancellations

You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.

Billing

You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.

Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.

The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.

Refunds

Except when required by law, paid Subscription fees are non-refundable.

Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

User Conduct

You agree to use the Service responsibly and to refrain from engaging in unlawful or questionable conduct. Prohibited behavior includes but is not limited to spamming, harassment, and the violation of any laws applicable to your use of the Service.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of the State of California, the United States of America, and foreign countries.

Intellectual Property Rights

The Service and its original content, including but not limited to, course materials, course resources, videos, text, images, and documents, are and will remain the exclusive intellectual property of the Company and its licensors.

Unauthorized copying, sharing, or distribution of content is strictly prohibited. Violation of this clause may result in legal action against the offending parties.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We reserve the right to terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Specifically, we reserve the right to terminate or suspend your account immediately for any form of misconduct or violation of our Terms and Conditions. This includes, but is not limited to, misusing custom configurations, unauthorized sharing or distribution of course content, mimicking our service, or any other activity that we deem harmful or inappropriate. No refunds will be issued for any unused portion of your subscription period, and legal action could be taken against you.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms shall be limited to the amount actually paid by You through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the Company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the State of California, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Dispute Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. If a dispute is not resolved within 30 days of submission, You or the Company may bring a formal proceeding.

All disputes arising out of or relating to these Terms will be settled through binding arbitration rather than in court, except for claims that can be adjudicated in small claims court. The arbitration will be conducted by the American Arbitration Association under its rules. You further agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that You and the Company are each waiving the right to a trial by jury or to participate in a class action.

Limitation on Claims

You agree that any claim you may have arising out of or related to your relationship with the Company must be filed within one year after such claim arose; otherwise, your claim is permanently barred.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Force Majeure

We shall not be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, and pandemics.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Data Protection

We are committed to protecting your personal data. The information collected from users is stored securely and is handled in compliance with our Privacy Policy.

Third-Party Platform

Please note that our website and services are hosted on a third-party platform. While We strive for a secure and seamless user experience, We cannot be held responsible for any security breaches or issues that may arise from the third-party platform. For more details on their data handling and security measures, please review their Privacy Policy and Terms and Conditions.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. When We make changes, We will update the "Last updated" date at the top of this Terms and Conditions page.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. Changes to these Terms and Conditions are effective when they are posted to this page. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: help@siosnippets.com

• By visiting: www.siosnippets.com/contact.

• By emailing the Parent Company: info@eleventythree.com